Betstars is Pokerstars' new betting platform. It's a rather new site but it is is backed up by Pokerstars professional team. If that name doesn't ring a bell, Pokerstars is one of the biggest online Poker sites in the world so, it wouldn't come as a surprise if Betstars becomes one of Europe's top selling bookmakers in the coming years.
- Payment methods 8,1
- Reliability 9,3
- Sports catalogue 9,4
- In-play betting 9,3
- Variety 8,2
- Usability 8,9
Upsides and downsides
- Regular special offers at the football section
- Spin & Bet feature
- Cashout allowed
- Cross-platform single account (Includes Betstars, Pokerstars and Casino)
- Free smartphone app (iOS and Android)
- Horse racing live streaming only
- Customer service does not feature live chat or assistance by phone
Betstars is one of the youngest bookmakers in Europe. On December 18th, 2015, Pokerstars, property of Amaya Inc, announced the release of their new sports gambling site "Betstars".
They started business in early 2016, with a basic but good enough business model that hasn't stopped growing ever since. At first there were just a handful of available sports to bet on but today that number has been significantly increased. They also made some changes in the website and added some new functionalities.
Betstars had just started taking its first steps, but they still needed a bigger push to succeed, that’s when they came out with the idea of becoming the sponsors for the English team Leicester City. Needless to say this worked out really well for them as Leicester City was proclaimed champion of that year’s Premier League for the very first time in history.
Betstars.uk is licenced under the UK Gambling Commission. (Licence number 000-039108-R-319334-008, March 18th, 2005). They also have a Licence for luck games and Poker (000-039108-R-319334-010).
Welcome bonuses have become a great way to lure people into joining a web and Betstars has its own special promotion: Bet £20, get 2x£10 free bets (T&Cs apply). To claim this bonus, all you have to do is place a £20 bet (odds 2,0 or higher). You will get then 2 separate £10 free bets. Please keep in mind that bonus money takes 48 hours from the moment you place your first bet until it is available in your account.
Betstars offers a wide variety of betting options with nice odds for most popular sports like football, tennis or snooker but also for minor sports like handball, volleyball or futsal. Odds are amongst other top bookies same standards.
However, there is one feature that makes Betstars really stand out for its unique and innovative nature. This feature is called Spin & Bet and it allows you to multiply your odds up to x10. It is very simple to use, just place your bet and click on the Spin & Bet button, you will be able to multiply your odds x1, x1,5, x2, x5 or x10.
Betstars offers an excellent 24/7 customer service. You can contact them by simply clicking on the 24/7 customer service link, next to the log in button.
There is an extensive FAQ section including all the information there is to know, like; rules and policies, how to use the app, single and combined bets, getting free bets and how to use them, limitations, In-play betting, Cashout feature...
But if you prefer talking to somebody, you can get in touch with customer service through their Contact Support Form or via e-mail ( HYPERLINK "mailto:firstname.lastname@example.org"email@example.com). (The contact support form is to the right of the FAQ section).
The only downside to it; we are missing a more direct contact method like a phone number or a live chat feature.
Interface and usability
Browsing through Betstars is really simple and comfy, besides and as we mentioned before, Betstars is also linked to Pokerstars so you can easily switch between platforms by clicking on the correct icons in the header.
Below these icons you will find some links to the most popular sports featured in Betstars such as football, horse racing, tennis, basketball, snooker or baseball. The main index is also located there.
The number of total sports available in Betstars is 22. Although they hope to include some more in a short period of time.
These sports include: football, horse racing, tennis, basketball, snooker, baseball, American football, cycling, darts, motor sports, volleyball, Australian football, ice hockey, badminton, Rugby League, Rugby Union, golf, futsal, boxing & UFC, table tennis, handball and cricket.
Betstars also features a ‘specials’ section where you can bet on some non-sport related fields like politics, religion, music events...
In-play betting has become one of the biggest trends in the gambling field, so it's only normal all bookies are making sure to implement this option. Betstars is no exception. You will find a wide selection of available sports for In-play betting such as; football, tennis, basketball, snooker, badminton, ice hockey, darts and more.
You can find some useful info about every event available for in-play such as stats etc. The odds in this modality are constantly updated.
The only downside to this section is the lack of live streaming services. As we mentioned before, In-play has become one of the most popular betting modalities in the last couple of years, and also one of the most profitable, so the inclusion of a live streaming service is more than advisable.
Deposits and withdrawals
The currencies accepted are: Pound sterling, Euro and American dollars.
Betstars users can make a deposit using any of the following payment methods: Visa, Mastercard, Maestro, Local Bank Transfer, Paypal, Skrill & Skrill direct, Paysafecard, Entropay, Neteller, Pokerstars top up prepaying card and Neosurf. 'Fast deposit' feature is available for Visa, Mastercard, Entropay, Neteller and Skrill.
These paying methods are available for both desktop and smartphone version with the exception of the Fast deposit feature which is not supported by smartphone browsing.
For withdrawals, the following methods are available: Visa, Direct Bank Transfer, Paypal, Entropay, Neteller, Wire Transfer Cashouts and Skrill.
Tablets and smartphones
Betstars fully supports smartphone browsing so you can place your bets using any smartphone or tablet. You may access their website or download their free app (iOS and Android).
All Betstars features are included in the mobile version with the exception of the 'Fast deposit' feature.
Betstars is a division of famous online site Pokerstars.com so, registered users can also participate in any of their many available Poker tournaments. In the same way, you also have access to their casino where you can play slots, roulette, blackjack or baccarat (among others).
Betstars minimum bet is £0,10. Maximum bet limit depends on many factors like the chosen sport, type of competition and availability of the Spin&Bet feature.
The quickest, most simple way of knowing the maximum wager limit for a certain match is by clicking on the max stake tab in your Bet Slip.
If you need more information on this topic please check Betstars help section or get in contact with customer service.
BetStars Contact Details
Address: Amaya Group Limited, Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ